Figo Pet Insurance offers comprehensive insurance coverage. It also allows you to choose between one of three annual benefits options: Preferred, Essential or Ultimate. You can also opt for optional wellness programs that will cover regular blood tests and vaccinations. Figo's "Pet Cloud", a mobile app that lets you manage your pet's health, costs a minimal monthly fee. Access a range of features via the app including a view of your pet's medical records, emergency care advice and reminders about upcoming appointments.
Fill out the online application to get Figo's pet insurance. During this process, you'll need to provide your pet's name, breed, and ZIP code. Your premium may also be affected if you choose to pay an upfront deposit. The deductible can be waived with a vet's form. Figo also has a 30-day money back promise. This means that you have 30 days to file a complaint and get reimbursement.
Although there are no limit to the number of claims that you can file, Figo requires you to visit a licensed veterinarian as well as upload any medical records. The insurer will then process your claim, and most claims are settled in less than three business days.
Figo can be purchased in all 50 states. Customers can choose between a $100 and $1500 deductible, depending on what plan they have chosen. This deductible is reduced by $50 for every year your pet has been insured without a claim. Figo offers a 5% discount to multiple pets. It is not covered if your pet is less than eight weeks old at the time you buy a policy.
Figo also provides a free GPS pet collar that allows you to track your pet. It is ideal for pets that are roaming around. Figo covers the cost of boarding and third-party property damages up to $10,000 per policy in case your pet is stolen.
Figo policies are designed to cover all major illnesses and injuries, and include emergency care, hospitalization, and specialized treatments. They also provide coverage for veterinarian exams and non-routine dental treatment. Some plans are also paired with an extra care pack, which includes third-party property damage up to $10,000.
Figo also covers hereditary diseases. The insurer's website describes hereditary conditions as conditions passed on through a dog or cat's genes, but you'll need to contact customer experience to confirm if your pet qualifies. Figo doesn’t have a maximum age but most insurance companies have rules for new policies.
Figo provides 24/7 live vet chat. The company offers an electronic filing/tracking platform, making it easy for customers to submit claims. Through the app, users can access a list with recommended pet-friendly spots.
The Figo Pet Cloud is extremely popular. The app lets you communicate with a live veterinarian and allows you to choose from several reimbursement rates. The app can also provide urgent care advice. You can also use the app to file a claim electronically.